Terms of Service

Welcome to the website of Hangzhou Hongkun Import & Export Co., Ltd. / Hongkun Chemicals (“Hongkun,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, online forms, product information, sourcing services, supplier registration pages, and related digital services.

By accessing or using this website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or submit any information through our forms.

1. Use of Our Website

You agree to use this website only for lawful, legitimate, and business-related purposes. You may not use this website in any way that infringes the rights of others, restricts or inhibits anyone else’s use of the website, disrupts website functionality, introduces harmful code, or attempts to gain unauthorized access to our systems.

You are responsible for ensuring that any information you submit to us is accurate, lawful, and not misleading.

2. Product Information

Product descriptions, technical information, images, specifications, availability, pricing references, and other content on this website are provided for general informational purposes only. Although we strive to keep information accurate and current, we do not guarantee that all website content is complete, accurate, reliable, current, or error-free.

Information on this website does not constitute a binding offer, sales contract, technical guarantee, regulatory approval, or confirmation of product availability. Final product details, prices, lead times, packaging, documentation, and shipping conditions must be confirmed in writing by Hongkun.

3. Inquiries, Quotations, and Orders

Submitting an inquiry through our website does not create a purchase order, supply agreement, or binding commercial relationship. Any quotation, sourcing suggestion, or supplier recommendation provided by Hongkun is subject to further confirmation, product verification, documentation review, payment terms, export feasibility, and applicable legal or regulatory requirements.

No order is accepted unless confirmed in writing by Hongkun. We reserve the right to reject, cancel, or modify any inquiry, quotation, or proposed transaction where necessary, including for reasons related to compliance, product availability, safety, documentation, export restrictions, payment risk, or logistics feasibility.

4. Chemical Safety and Compliance

Chemical products may be subject to specific safety, storage, handling, transportation, import, export, customs, environmental, end-use, and regulatory requirements. Buyers, suppliers, and users are responsible for ensuring that any product, transaction, importation, distribution, storage, or use complies with all applicable laws and regulations in their jurisdiction.

Safety data sheets, certificates, specifications, and related documents may be provided upon request where available, but they must be reviewed by qualified personnel before any product is purchased, transported, handled, stored, processed, or used.

5. Supplier Registration

Suppliers may submit information through our supplier registration page for evaluation. Submission of supplier information does not guarantee approval, onboarding, quotation requests, purchase orders, or any business relationship with Hongkun.

We may review supplier information based on business needs, product relevance, qualification status, compliance standards, documentation readiness, production capability, quality history, and other internal evaluation criteria.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, page layouts, icons, designs, software, and other materials, is owned by or licensed to Hongkun and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, display, or commercially exploit any part of this website without our prior written consent, except where permitted by applicable law.

7. Confidentiality

During communication with Hongkun, you may provide or receive business, technical, commercial, or product-related information. You agree not to misuse, disclose, or distribute confidential information obtained through our website, forms, email communication, quotations, or business discussions.

Supplier documents, client inquiries, quotation details, technical specifications, and sourcing information may be treated as confidential business information.

8. Prohibited Conduct

You agree not to use this website to submit false, fraudulent, unlawful, harmful, offensive, or misleading content. You may not attempt to interfere with website security, scrape data without authorization, impersonate another person or company, upload malicious code, or use our website for activities that violate applicable laws or third-party rights.

9. Third-Party Links

This website may contain links to third-party websites, tools, messaging services, or external resources. These links are provided for convenience only. We do not control and are not responsible for the content, policies, security, or practices of third-party websites or services.

10. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, Hongkun disclaims all warranties, whether express or implied, including warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Hongkun shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or other damages arising from or related to your use of this website, reliance on website content, submission of information, communication with us, or inability to access the website.

12. Indemnification

You agree to indemnify and hold harmless Hongkun, its directors, employees, partners, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses arising from your misuse of the website, violation of these Terms, submission of inaccurate information, or breach of applicable laws or third-party rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to conflict of law principles. Any dispute arising from or relating to these Terms or use of this website shall be handled in accordance with applicable law.

14. Changes to These Terms

We may update, revise, or replace these Terms at any time. Updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of the website after any changes are posted means that you accept the updated Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at: